Category Archives: ADR Academic Journal

Speech vs. Diversity, Diversity vs. Speech – by Carlos E. Cortés

Carlos Cortes
ADR Advisor Dr. Carlos Cortes

 Edward A. Dickson Lecture
University of California, Riverside

In February, 2018, I began a new scholarly odyssey.  I became an inaugural fellow of the University of California National Center for Free Speech and Civic Engagement.

In my fellowship application I proposed the following question: “over the past fifty years, why have so many diversity advocates become opposed to our nation’s hallowed tradition of free speech?”  However, I soon discovered that I had asked the wrong question.  Instead my question became “over the past fifty years, what has happened when two worthy values collide: inclusive diversity and robust speech?”

Today I invite you to accompany me on part of my personal odyssey.  This involves two acts followed by a brief epilogue.  Please join the conversation by posting questions and comments in the chat box.  I’ll also pause for a few minutes of discussion following each of the three segments.  And if the digital gods should step in and freeze me for a minute or so, please hang around.  Like the Terminator, I’ll be back.

Act One will focus on speech, primarily through the lens of diversity.  Act Two will address diversity, primarily through the lens of speech.  In the epilogue, I will suggest what I think lies ahead for the intersection of diversity and speech.

Continue reading Speech vs. Diversity, Diversity vs. Speech – by Carlos E. Cortés

12 Steps to Diversity Recovery – by Susan McCuistion


Our approach to Diversity and Inclusion (D&I) is broken. We have done the same thing over and over for years, expecting better representation and more equitable treatment, all to no avail. In fact, many people still don’t know exactly what D&I is.

At every turn, there’s news about people being mistreated, excluded, and harmed. The social and political unrest often seem impossible to escape. Situations arise on a regular basis that create a social media nightmare for organizations resulting in public shaming and forced apologies. The mental, emotional, and physical toll this turmoil takes impacts us all, regardless of our role— victim, perpetrator, or observer.

We can’t fix the mess we’re in with a 2-hour training session. Creating a world that is truly more equitable for everyone is a process. It takes time and practice.

Cultivating compassion can help us nurture more connected communities and workplaces. On the surface, compassion sounds like a soft skill. However, compassion isn’t just about being kind to other people and doing nice things for them. Instead, it’s an active process through which we build skills and knowledge to understand what kind of help is wanted, rather than assuming what is needed.

This article is distilled from my book, “The D Word: 12 Steps to Diversity Recovery,” which is focused on building the skills needed to bring a more humanitarian approach to D&I using compassion and resilience.

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Religion, Relationships and Generational Trends – by Dr. William Hicks

A Christian Case Study

The problems and trends facing society are complex: moral turpitude and decay; increased crime; the deterioration and demise of the family; despair, loss of purpose and insidious incompetence among our young; economic irresponsibility and the disappearance of personal and corporate integrity. These problems are essentially spiritual problems and relational in their essence. Systemic solutions related to the welfare system, economic system, and criminal justice system merely the symptoms of the problems. It is logical that spiritual approaches to these problems are the most effective means to ameliorate them and their negative and all-too-often tragic consequences.

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Making Healing a Priority – by Drs. Temika Edwards and Cynthia R. Jackson


An outlier incident has crushed the economy, hurled masses into unemployment, closed schools, and forced isolation. The global pandemic has generated a health crisis tsunami of suffering, anxiety, depression, and addiction, which is why our inner and outer healing must be a priority for overall health and well-being. Authors Edwards and Jackson view inner and outer health as the wholeness required to adapt to an ever-changing environment. They explain the differences and connections between inner and outer health, as well as the importance of altering one’s environment to secure the essence of inner peace and be an extension of one’s own perceptual systems when their own are compromised. Spoken from lived experience and research, Drs. Edwards and Jackson describe the impact to a person’s well-being when inner and outer health are not in harmony and discuss the fortitude that it takes to focus on one’s own healing – not the healing solutions chosen by someone else. Focusing and committing to inner and outer healing positively can affect one’s personal and professional lives and the communities around them if prioritized.

Continue reading Making Healing a Priority – by Drs. Temika Edwards and Cynthia R. Jackson

Holistic Retirement: Structure, Community and Purpose – by Eric J. Kruger

Planning for a Fulfilling Life After Work
During and After COVID – 19
Beyond the Financial and Legal Aspects 


This article addresses the importance of including all the major aspects of a fulfilling and healthy lifestyle in retirement. The large majority of books and articles on retirement planning focus just on the financial and legal aspects. The article emphasizes paying attention to eight major facets of life after full-time work as critical to a successful, fulfilling, and balanced existence: in two words, “Holistic Retirement.”

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ESL in the Virtual Classroom – by Beth Lynne, EdD

A Look at How Foreign-born Students are Faring in the Pandemic


At this writing, students around the world have been on lockdown since March 2020. As a result, online and virtual environments have been used by school districts in order to reduce regression and loss of skills. This essay presents a look at English language learners (ELL) and challenges they face as a consequence of loss of face to face instruction. Regulations, testing, the digital divide, support of ESL students, and improving attendance in relation to ELLs is examined. A section about implications for future instruction as LEP students as classrooms open up again and some who have graduated go to the next phases in their lives is explored.

Continue reading ESL in the Virtual Classroom – by Beth Lynne, EdD

Developing a Cognitive Technology for Religious Tolerance: Case Studies Documentation – by Deborah Levine


This paper explains creative approaches to religious diversity and tolerance based on the cultural anthropology theories of Claude Lévi-Strauss. My research was conducted through case studies beginning with a 1990 pilot project in a globalization context, Chicago’s suburban technical corridor. This first case study, the DuPage Interfaith Resource Network (DIRN), pioneered strategies for managing religious conflicts due to changing demographics.

DIRN developed religious literacy strategies and administrative policies within the public schools, a major conflict arena, and were adopted by community service organizations including law enforcement, healthcare, and nonprofit NGOs. The strategies were coupled with programs based on storytelling for greater impact.

The second case study took place in Tulsa, Oklahoma, following the domestic terrorism of the Oklahoma City bombing. In this phase, Oklahoma’s Say No to Hate Coalition adapted the ground work of DIRN to an environment that included active hate groups.

The third case study was generated by the Women’s Council on Diversity in Chattanooga, Tennessee. A combined story-based communication, emotional intelligence, and problem solving system evolved and was field tested in leadership workshops. The resulting Matrix Model Management System emerged through my cross-cultural communication textbook and workbook.

Chattanooga’s final research phase was prompted by a domestic terrorism incident. The System became a cognitive technology built on the platform of combined coalition strategies and religious literacy. The emphasis underscored problem solving and the unconscious bias involved in decision making. The cognitive technology is codified in my Un-Bias Guide Series which has a broad applicability for corporations, NGOs, education institutions, and government agencies.

Continue reading Developing a Cognitive Technology for Religious Tolerance: Case Studies Documentation – by Deborah Levine