Starbucks’ plan for an afternoon of unconscious bias training is admirable but may not be effective. The fuzzy, vague term of unconscious bias is often applied indiscriminately, but unconscious bias isn’t a one-size-fits-all term amenable to a one afternoon of training. Yes, it can refer to the incident where the police were called to arrest two African-Americans waiting for a meeting at Starbucks. But it can also mean only smiling at customers that look like you, rejecting resumes from diverse applicants, and promoting the employees who resemble the current leadership team. If we want to address unconscious bias effectively, we need to first be aware of how the senses, emotions, and brain interact to create unconscious bias. Second, we must go beyond awareness of our biases to sensitivity to their impact. Lastly, we need to develop a system that internalizes wise decision making with ongoing reinforcement of that competence.
“Diversity defines the health and wealth of nations in a new century. Mighty is the mongrel. The hybrid is hip. The impure, the mélange, the adulterated, the blemished, the rough, the black-and-blue, and the mix-and-match – these people are inheriting the earth. Mixing is the new norm. Mixing trumps isolation. It spawns creativity, nourishes the human spirit, spurs economic growth and empowers nations.”
As much as I’d like to, I can’t claim that the above quote belongs to yours truly. No. Its actual source is G. Pascal Zachary’s, The Global Me: New Cosmopolitans and the Competitive Edge.
Initial reactions aside, you have to admit that this one’s a classic thought-provoker. Once I ceased quibbling over Zachary’s intriguing choice of words and began really processing this on a much deeper level, it started to hit home.
And here’s why.
‘Terry, I’m (gasp) an atheist!’ There was not a hint of anger in her during the entire time “Mary” and I talked that afternoon in the crowded sandwich shop. In fact, it was just the opposite. “Mary” laughed, we laughed, so hard and so much that out of the corner of my eye I could see icy stares from booths nearby “telling us” to pipe down so that they could get back to their business dealings, grandkiddos, tuna sandwiches, chips and lattes. Here’s the email “Mary” sent me the Friday before that prompted that late Monday meeting:
Deborah: Sadly, I’m watching yet another evacuation of a Jewish center on TV. I know what it’s like to oversee an evacuation during a bomb threat. I was in charge of security at a Jewish agency in Chicago, was trained by the FBI in security after the Oklahoma City bombing, and oversaw the design for a secure Jewish Community Center in Chattanooga.
Mauricio Velasquez is the President & Founder of Diversity Training Group (DTG). In this interview he shares his observations of current trends in Diversity & Inclusion. With more than 25 years experience in diversity field, Mauricio is a mover & shaker in the business, government, and education sectors. Check out his analysis of the diversity issues in the 2017 workplace and hear his strategies for dealing with their increasing intensity.
CLICK on image for PODCAST:
Today’s political and social climate in the world and in the United States seems to accentuates disagreement in thoughts and ideologies, give rise to disunity, create a sense of fear and insecurity, and in some cases even loss of human life and destruction. Chaos and confusion are reaching such intensity that they are affecting the fundamental structure of society; uprooting its time-honored constitutions and institutions; destroying the bonds of human relationships; and driving its inhabitants away from their homes as refugees. To counter these forces, significant productive and constructive energy will be required to sustain human societies. One way to look at our community, country, and the world for a path forward is to practice the concept of Unity in Diversity. The American Diversity Report provides an effective avenue for meaningful discourse on the subject.
I was excited to return to Cincinnati to speak on Religious Diversity in our Schools and at Work at the invitation of a Women of Faith event sponsored by American Jewish Committee, Xavier University & the Brueggeman Center for Dialogue, Islamic Center of Greater Cincinnati, and the Jewish Community Relations Council. Always a dynamic city, Cincinnati has become an innovative powerhouse. It was an honor to share the lessons, analysis, and strategies gained during my three decades and two books devoted to the topic of religious diversity.
It is hard to turn on the television today or browse current events online without seeing references to stories about law enforcement violence and subsequent retaliation. We can easily see how these stories as well as others have polarized people, not only racially, but politically, generationally and culturally as well. Adding fuel to the fire is the fact that electing a new President of the United States means not shying away from these issues.
“Hey, Terry, how about a mint?” my wife offered. I paused for a second before declining. But back to that further down. First here’s a challenge, old and new, that put her mint offer into context.
Years ago, I managed a group of 120 support staff personnel. One of them, Alice, stopped by one day to warn me about a person in the group who allegedly had an offensive body odor and everyone expected me to deal with it. “No problem,” I responded.
He learned to hate at an early age
everything green spooned onto his plate.
It repelled as if monsters
curled on the dish lying in wait
to inject their slimy poison.