Tag Archives: the future

Future Digital Workplace and Job Skills – by Frank Feather

Technological revolutions always transform the workplace, especially the job skills and talents required to perform.

By 2025, about 40% of today’s skills will at least change, if not be made obsolete and replaced by new skills. On average, in some 60% of jobs, at least a 30% of their activities can be automated.

Hence, most jobs will change or be replaced, and more people will need to work alongside technology. Digital technology also changes how and where work takes place.

Digital Workplace Revolution

In the broadest sense, we are moving from a centralized to a decentralized workplace system.

  1. Old Centralized Workplace:
  • The Industrial Revolution moved work from the farm into centralized factories of mass production, starting with textiles and then spreading to other products.
  • The Services Revolution, based on computers and information processing, simply copied the centralization model and moved work into what I call “paper-shuffling factories in the sky.”
  • The Digital Revolution changes all of that again. Things get digitized and decentralized.
  1. New Decentralized Workplace:

In the digital era, most things, if not everything, get reversed. You don’t need to “go” places:

  • You do not need to go to the library; search engines bring the information to you.
  • You do not need to go to shops; online shopping networks place the products on your screen and bring them to your doorstep.
  • So it is with work. The vast majority of office workers (I would say 80% at least) do not need to go to office towers to do their work. Work comes to them.

The digital revolution brings the work to their laptop or other device, anyplace, anytime. So much of today’s service sector work will become decentralized to telecommuting remote workers. This is a slow process that has been ongoing for some time, because traditional managers don’t know how to manage remote workers. But it is expanding rapidly in developed economies.

Digital Skills Revolution

These workplace changes require new skills. The 3 main talents needed are as follows:

  1. “High-Tech” Intelligence

This refers to the ability to transform data into business and customer value. It requires the ability to evaluate information credibility and how it should be used.

Digital technology will be commonplace in every workplace, from farm to factory to the service sector: retail, education, healthcare, travel, entertainment, and professional services.

Employees need skills to work with advanced tech, from Artificial Intelligence (AI) to Robots of every kind. They need to become tech-savvy about AI and how Machine Learning (ML) and Deep Learning (DL) will help them to be much more productive on their jobs and to deliver superior value to customers.

2. “High-Touch” Intelligence

The more the world becomes high-tech, the more it needs to be high-touch, or human. Employees need to know their own emotions and those of others, to foster a team-based, human workplace culture.

The world also is increasingly a “global village,” and organizations are increasingly diverse. As part of high-touch or emotional intelligence (EQ in addition to IQ), employees need to respect and embrace diversity and work together to eliminate every form of discrimination: ethnicity, gender, age, language, religious and political beliefs.

Customers also comprise the global village and they increasingly expect all of this to be reflected in organizations.

3. Self-Management Skill

Collaborative teamwork and interpersonal skills are essential to help organizations achieve their goals and boost customer satisfaction. Due to fast-evolving tech changes, people must commit to adapt to change and to learn necessary new or updated skills as an ongoing process.

Management skills of various kinds will be increasingly important for all employees, not just senior executives. People need good time management skills, self-motivation, continuous re-skilling, sustained creativity and innovation, team project skills, and discretionary decision-making abilities.

As well of course, self-management is very important for any kind of remote work.

Conclusion

The above trends will continue to evolve through the 2020 decade and beyond. And technology will impact every job in every profession, not just those covered here in general terms.

The key is to anticipate and prepare for change, and re-skill or up-skill yourself so that you are not caught out by it.

Remember, the future belongs to those who get there first!

Diversify into the Future – by Deborah Levine

Originally published in The Chattanooga Times Free Press

“As we gather together at this exploration & celebration of our cultural diversity, let us ask for the blessing of our Creator who has placed us all on this precious planet. Let us give thanks for our shared hope for a future where we can harmonize, not homogenize, the intersection of race, ethnicity, religion, generation, and genders represented in this room.” That’s how I began my invocation prayer for Chattanooga’s Chamber of Commerce Diversify Summit. The luncheon at the Convention Center was packed with every generation, from grey-haired sages to newborn infants with their moms. Attendees represented corporations, small businesses, universities and colleges, nonprofits, networking groups, media, and municipal agencies.

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Assembling our Time Capsule for Aliens – by Martin Kimeldorf

What would it mean to unlock the mysteries of both the visible and invisible dark night skies? In Matthew Bothwell’s article Monsters in the Dark, the Cambridge astronomer eloquently and patiently explains the invisible monster galaxies uncovered by the Hubble Space Craft’s long-exposure images. Relying on infrared light exposures, the new imagery penetrates the cosmic dust barriers to reveal in his words: a “vibrant cosmic powerhouses in the distant Universe” engaged in active star-making.

Bothwell admits that we don’t know why these massive galaxies even exist. The spiritual-cosmological questions that follow could sound like these: “What forces bring them into existence?” “Why do they die?” and most profoundly, “Why, or what purpose do they serve?” This busy star-nursery also fosters questions about our own existence back here on Earth and to what degree are we alone in the universe.

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Fiction is a Driver of the Future – by Roy Huff

There are many reasons why writers write. Some have a story that simply has to be told, others like to create worlds that can be shaped and molded by their own thoughts and desires. Regardless of the reason, the end product is not just ink on paper or words on a screen; the final product is a blue print that can be used as inspiration for more ideas and a driver of innovation and technology that can be developed further at some point in the future.

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