It is hard to turn on the television today or browse current events online without seeing references to stories about law enforcement violence and subsequent retaliation. We can easily see how these stories as well as others have polarized people, not only racially, but politically, generationally and culturally as well. Adding fuel to the fire is the fact that electing a new President of the United States means not shying away from these issues.
Category Archives: Authors
Personal Odors in a Diverse Workplace – by Terry Howard
“Hey, Terry, how about a mint?” my wife offered. I paused for a second before declining. But back to that further down. First here’s a challenge, old and new, that put her mint offer into context.
Years ago, I managed a group of 120 support staff personnel. One of them, Alice, stopped by one day to warn me about a person in the group who allegedly had an offensive body odor and everyone expected me to deal with it. “No problem,” I responded.
Continue reading Personal Odors in a Diverse Workplace – by Terry Howard
When Eye Rolls are Appropriate – by Carolyn Daitch, Ph.D.
The Chinese curse “May you live in interesting times,” seems to be active today, activating our anxiety. Globally. The news sounds more and more like the most alarming drum roll. In the past few weeks, the world has been gripped by reports of terrorist plots and attacks in the US, in France, in Bangladesh, in Istanbul, in Baghdad, in Munich. Refugees from Syria are drowning by the hundreds as they desperately seek a safe foothold. Everywhere the number of the dead mounts.
Continue reading When Eye Rolls are Appropriate – by Carolyn Daitch, Ph.D.
The Privilege of Failure – by Patti Hague
Even after forty years, I still remember the most important lecture I heard at college. It was delivered to me by a friend, standing in the dormitory hallway. I had once again done something thoughtless and self-centered. She had had it with me. She delivered a lecture on all of my failings, all of the ways I had let people down and acted in selfish self-interest. Defensively, I pushed back. But I also absorbed what she said.
They protested, did they not? Just asking. – by Terry Howard
When it comes to courageous writing, it doesn’t get much better than James Ragland. He constantly serves up a menu of thought-provoking lines that allow for wannabee writers like yours truly to do some free cherry-picking.
“And when did civil protest — of any form, really — become the object of scorn in America, even when it’s not hurting anyone except the guy whose butt is on the line? You may not like what Colin Kaepernick is doing, but fighting for what he believes in is about as American as it gets.”
–James Ragland, Dallas Morning news
Continue reading They protested, did they not? Just asking. – by Terry Howard
Hey, speak English! (part 2) – by Terry Howard
Empathy can go a long way towards understanding how sensitive language diversity can be. For me it was years ago when I spoke to an audience of 190 German executives in Dusseldorf – in English, of course, but had nothing to say during dinner when everyone spoke German except me – or when I sat around the table in Amsterdam with 25 folks who adroitly moved from one language to another. Woefully deficient – not excluded – the proverbial “bump on the log,” is how I felt in those uncomfortable situations.
Hold my experience (and think through yours) as we turn now to today’s column.
Continue reading Hey, speak English! (part 2) – by Terry Howard
The Perils of Paybacks! – by Terry Howard
There I was pecking away on my keyboard. Part Two of “Hey, Speak English,” was coming along nicely when last week, “the racial week that was,” kicked the legs out from beneath my comfort zone. In a dreadful span of 72 hours, seven lives were senselessly snuffed out in Baton Rouge, Minneapolis and Dallas. Of course, many more lives ended that week, but thanks to the combustible mix of race, firearms and mobile devices, these are the ones that owned the headlines.
Speak English! (part 1) – by Terry Howard
Out of exasperation, some will bellow the words, “Speak English!” Others? Well, my hunch is that most will roll their eyes and think but, wisely, not utter those words. And if you add to the angst the difficulty it can be when someone switches to another language, one you don’t know, the tension only escalates.
But wait, wait, wait!
How Cultural Intelligence Affects Your Bottom Line – by Kyle Hegarty
An American company quietly shuts down their APAC office in Singapore. They conclude that the business model “doesn’t work in Asia.” The local team wouldn’t innovate and respond to local market needs. The American Managing Director thought having a ‘flat hierarchy’ was the answer. He was wrong. His company writes off a few million dollars.
Continue reading How Cultural Intelligence Affects Your Bottom Line – by Kyle Hegarty
Hey fellas, let’s listen up & communicate! – by Terry Howard
One of the many benefits I enjoy from writing this column is that I get to communicate from up here on my, shall we say, “perch.” From up here, I get to rant and rave, sprinkle dashes of uncomfortableness into conventional wisdom, tweak comfort zones, take folks dangerously close to the end, leave them suspended Wile E. Coyote-like midair, then lasso them in before they plunge over the cliff into the “diversity dangers” that lurk below.From here, I get to do some vigorous backpedaling, or source attribution when I need to pass the buck if things get a tad too hot or have the potential to backfire on me.
Case in point; watch me right now as I hand off the thorny issue of sweeping stereotypes to Dr. Claire Brown, facilitator of a seminar titled “Conquering communications collisions between men and women.” In fact, it was Brown whom I “blame” for the attention-getting title of my column, “When women chit chat, men go nuts!” (By the way, the Aug. 2012 issue of “The Wall Street Journal” ran an article pointing out that although some may dismiss chit chatting as an unnecessary and annoying waste of time, the practice is essential social grease.)
Continue reading Hey fellas, let’s listen up & communicate! – by Terry Howard