Category Archives: Teams & Leaders

Developing diverse teams and leadership

The Profit Potential of Bilingualism – by Andres Moreno

How Language Skills Drive Growth

In today’s global market, businesses that fail to invest in bilingualism are leaving money on the table. Language gaps cost opportunities—and profits. A study by the An American Council on the Teaching of Foreign Languages (ACTFL) revealed that nine out of 10 U.S. employers rely on employees with language skills beyond English. Yet, many face a critical gap between the skills they need and what their employees can offer.

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Impact of AI on Diversity in Financial Accounting – by Rose Joneson

As ignoring technology is no longer an option in the workplace, various fields and businesses are leveraging digital transformation for diversity, innovation, and empowerment.

A previous post illustrates how the online registration software company Regpack was able to build a diverse and inclusive workplace with the help of technology. The company used digital tools to promote creativity and collaboration, while also embracing remote work opportunities to accommodate unique needs, especially among tech professionals of color.

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Embracing Diversity in the Workplace – by Calvin Hosey

A Pathway to Innovation and Empowerment

In our fast-paced world where innovation is the driving force, businesses must recognize the undeniable value of diversity in the workplace. As a tech executive with two decades of experience navigating the corporate ladder, I’ve come to understand that diversity isn’t just about representation—it’s about fostering a culture of creativity, collaboration, and empowerment. At Regpack, we’ve embraced this philosophy, and the results speak for themselves.

A Journey through Tech and Inspiration

My journey in the tech industry began with a single step, fueled by my passion for technology’s power to transform lives. Throughout my career, I’ve encountered numerous challenges, but what kept me motivated were the stories of those who broke barriers and thought outside the box. Leaders who had victories resulting from their diverse backgrounds and unique perspectives inspired me to pave the way for my own success.

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The Value of Servant Leadership – by Lorne Steedley

As an executive, I am often asked about the best approaches for developing strong, values-based leaders in organizations. One model that I frequently recommend is servant leadership.

Servant leadership prioritizes the needs of colleagues, stewardship of resources, and service over personal power and control. The concept was first developed in the 1970s by Robert Greenleaf who believed leaders should focus first on serving others to bring out the best in their people and organizations.

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Three Ways Technology Can Drive Inclusive Communication – by Kenya McPheeters

The ability to communicate is essential to inclusion in professional, learning, or social settings. A Deaf employee, for example, can’t fully contribute to a business unless they can participate in impromptu meetings or hallway chats with colleagues. If English is a second language for a medical student, they need detailed and accurate notes to retain critical information. For a senior aging into hearing loss, losing the ability to connect with family members by phone can be devastatingly isolating. I know of this situation all too well – In my work as a sign language interpreter I’ve seen how connections can be lost when communication isn’t available or readily accessible

In all of these instances, inclusive communication enhances diversity by facilitating involvement, acceptance, and belonging. Today, innovative technology is creating new opportunities for people of different backgrounds, experiences, and linguistic modes to seamlessly share information, collaborate, and engage. Three examples are outlined below.

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Why Diversity Improves Project Management – by Michelle LaBrosse

The human capacity for self-delusion is nearly bottomless. We think we’re smarter than we are, more capable than we are and tougher than we are. For example, in one survey, 9% of men actually believed they could win a fight against an elephant!

That unwarranted confidence certainly extends to project management. According to a Project Management Institute survey, 85% of executive leaders said they believe their organizations are effective in delivering projects to achieve strategic results.

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DEI: What’s Old Is New Again – by Susan McCuistion

The last few years seem to have been challenging for many people, myself included. Last year, I had the privilege to take a bit of a sabbatical. Even though I found it difficult to fully pull myself away from my work, I was removed enough that when Deborah Levine, Editor in Chief for this publication, asked the Advisory Council members to write on upcoming trends, I felt a little out of touch. I decided I needed to catch up a bit, and I started my research. Much to my dismay, I felt like the more things changed, the more they remained the same. I wasn’t seeing much different than what colleagues and I talked about over 20 years ago. People were still focused on hiring and attraction and leadership development. Some spoke of developing business cases and strategies around Diversity, Equity, and Inclusion (DEI)—or whatever form it’s currently taking.

Frankly, I had hoped we had a lot of this figured out by now.

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Diversity, Equity, Inclusion and Belonging Trends: 2023 – by Soumaya Khalifa

Whether you traveled or stayed home this past holiday season, you paid attention to the news about Southwest Airlines’ struggles to get  people where they wanted to go.  Bad (really bad) weather, canceled flights, long lines, lost luggage, and exhausted and cranky passengers and airline staff all led to an operational disaster that will take Southwest a while to overcome.  

In a statement on its website, Southwest called its own performance “unacceptable.”  Casey Murray, president of the Southwest Airlines Pilots Association, said Southwest had not put adequate systems in place to manage operations during the storm. “The fact is: We weren’t prepared,” Murray said.

But some observers weren’t at all surprised: Southwest’s crisis was inevitable after years of prioritizing stock dividends and executive compensation over necessary investments, including improving its outdated IT and crew scheduling systems. Southwest’s own employees issued plenty of warnings about those.

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Trends in Diversity, Equity, Inclusion, and Belonging – by Gail Dawson

Following the death of George Floyd and the subsequent protests, the number of diversity-related jobs increased significantly as organizations worked to address issues that could no longer be ignored. Diversity, equity, and inclusion (DEI) became more important as organizations launched initiatives focusing on making meaningful change. While some organizations simply increased their diversity efforts, others created new positions focused on diversity. These positions ranged from entry-level jobs to executive-level positions and spanned all types of organizations including academia. Indeed.com reported that diversity, inclusion, and belonging (DI&B) job postings increased by 123% between May and September of 2020.

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How to Spot Performative Diversity – by Pearl Kasirye

You know how it goes, every Black History Month, Juneteenth, or special holiday, companies around the world publish media about diversity and inclusion. At times, it can feel like they are obligated to do so, and they just plaster a generic diversity and inclusion sign on their website or social media page.

This is common to see with companies that desperately want to be portrayed as inclusive, when in reality, they are far from it. When you visit an educational institution that has 98% white faculty, but they are very vocal about the importance of diversity, it makes you wonder…am I missing something?

Here lies performative diversity, which is the subject of this article.

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