Tag Archives: diversity

Commerce, Levine articles, Teams & Leaders

Cross-Cultural Skills, Leadership, and Marketing in the Future — by Deborah Levine

Cross Cultural Expertise is the marketing leadership tool of a future that’s coming for us like a high speed train. While that train may go through tunnels and across challenging terrain with a new administration, technology is shrinking our world and that train is gathering speed.  Our workforce, our suppliers, and, above all, our marketing professionals need the skill set of cross-cultural communication, cultural competence, conflict management, and problem solving. They are the fuel to compete in the future and without them, the train may miss its target destination and risk derailment.

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Authors A-H, Teams & Leaders

10 Tips to Help Managers Honor Diversity During Challenging Times – by Tommy Lee Hayes-Brown

It is hard to turn on the television today or browse current events online without seeing references to stories about law enforcement violence and subsequent retaliation. We can easily see how these stories as well as others have polarized people, not only racially, but politically, generationally and culturally as well. Adding fuel to the fire is the fact that electing a new President of the United States means not shying away from these issues.

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Authors A-H, Social Issues

Personal Odors in a Diverse Workplace – by Terry Howard

“Hey, Terry, how about a mint?” my wife offered. I paused for a second before declining. But back to that further down. First here’s a challenge, old and new, that put her mint offer into context.

Years ago, I managed a group of 120 support staff personnel. One of them, Alice, stopped by one day to warn me about a person in the group who allegedly had an offensive body odor and everyone expected me to deal with it. “No problem,” I responded.

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Authors A-H, USA Culture

Hey, speak English! (part 2) – by Terry Howard

Empathy can go a long way towards understanding how sensitive language diversity can be. For me it was years ago when I spoke to an audience of 190 German executives in Dusseldorf – in English, of course, but had nothing to say during dinner when everyone spoke German except me – or when I sat around the table in Amsterdam with 25 folks who adroitly moved from one language to another. Woefully deficient – not excluded – the proverbial “bump on the log,” is how I felt in those uncomfortable situations.

Hold my experience (and think through yours) as we turn now to today’s column.

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Authors A-H, Culture

Speak English! (part 1) – by Terry Howard

Out of exasperation, some will bellow the words, “Speak English!” Others? Well, my hunch is that most will roll their eyes and think but, wisely, not utter those words. And if you add to the angst the difficulty it can be when someone switches to another language, one you don’t know, the tension only escalates.

But wait, wait, wait!

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Levine articles, Southern Culture, Teams & Leaders

DIVERSIFY in Chattanooga – by Deborah Levine

Diversify

For the third year, the Chattanooga area Chamber of Commerce hosted its Diversify marketplace, showcasing the area’s growing number of diverse vendors and connecting businesses of all sizes. The luncheon and its speaker are highlights of the event, coordinated by the Chamber’s Director of Diversity and Inclusion. This year’s speaker was Valoria Armstrong, the first African American and female president of Tennessee American Water. Hundreds of civic leaders packed the banquet hall, enjoying the food and some networking time as they waited for the speaker.

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Around the world, Authors A-H, Social Issues

Diversity, Dialogue, and Mindsight – by Greg Nees

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Have you ever entered a conversation with the best of intentions, only to end up in an argument? I suspect we have all had this experience and I’d like to suggest that one reason this happens so often is because of mind distance. When we try to communicate with people whose experiences and world views are very different from our own, we often run into invisible walls. It’s like trying to describe colors to a friend who has been blind from birth. No matter how much we try to explain what the world looks, sounds, and feels like to us, if the other person’s experiences have been significantly different, they will have trouble listening and understanding. In my work as an interculturalist, I encounter such mind distance on a regular basis.

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Levine articles

Diversity Training Evolves – by Deborah Levine

Diversity in the business world ranges from local to global and everything in-between. There are the traditional categories of race, ethnicity, gender, and age. There is also a growing global component that brings issues of language, national origin, and religion. The opportunity for culture clash and conflict increases yearly. Diversity debates usually heat up during presidential campaigns and this one should be one for the history books. It’s inevitable that emotions ooze into the workplace.

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Artists, Authors A-H, Inclusion

Great diversity leaders of letters – By Terry Howard

I’m often asked to suggest some conferences to attend, good books to read and other ways to learn about diversity. Here’s a glimpse of some of it.

“Who are the contemporary thought leaders on diversity, Terry?” queried one. “Someone suggested “Dr. So-and- So’s” book; would you recommend it?” surfaced in a recent e-mail.

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Authors R-Z, Teams & Leaders

Recent Diversity Training Made Me Reflect – by Mauricio Velásquez

Observations and Tips from recent training in the Diversity and Inclusion (D&I) trenches (especially hostile or militant audiences)

CURRENT EVENTS – Current events are just “upping the volume, the passion, the conversation in the workshop.” Do not shy away from current events. I do not answer “what do you think about…” questions at first, I deflect to rest of room to get them talking. Do your homework, stay up to date on current events – be ready! Address vacuum, hearsay and gossip with facts. You might have to revisit ground rules more than once. Between Trump, Confederate Flag, Terrorism (domestic and international), Law Enforcement News, shootings, etc., – who can keep up? Well, you have to. I read multiple newspapers and watch multiple news hours every night (I watch all sides, all perspectives). You have to be a historian to do this work correctly.

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