Truth is, when faced with touchy issues, even the well-spoken can find themselves tongue-tied with verbal paralysis and no idea what to say, let alone do. I received this email a while back.
“Terry, in two weeks I will visit a lifelong friend who has spreading colon cancer. Two years ago, I visited another lifelong friend who was suffering from lung cancer. It was on New Year’s Day. I searched for the right words, but they did not come. I was embarrassed when I caught myself avoiding eye contact. He had to sense my discomfort. Instinctively I knew that this would probably be last time I’d see him alive. Two months later he died. Long story short, I struggled for the right words then and I will struggle for the right words and the right behaviors in two weeks. What do I say and what do I do?”
My hunch is that I’m not the only one who can identify with this conundrum. And because I didn’t have all the answers, I shared it with my global network and asked for their advice. Here’s what they suggested:
Continue reading Verbal paralysis at death’s bedside – by Terry Howard