Category Archives: Teams & Leaders

Developing diverse teams and leadership

The Challenge of Unconscious Bias – by Deborah Levine

Unconscious bias training is an admirable project but may often be ineffective. The fuzzy, vague term of unconscious bias is often applied indiscriminately, but unconscious bias isn’t a one-size-fits-all term amenable to a one afternoon of training. Yes, it can refer to the incident where the police were called to arrest two African-Americans waiting for a meeting at Starbucks. But it can also mean only smiling at customers that look like you, rejecting resumes from diverse applicants, and promoting the employees who resemble the current leadership team. If we want to address unconscious bias effectively, we need to first be aware of how the senses, emotions, and brain interact to create unconscious bias. Second, we must go beyond awareness of our biases to sensitivity to their impact. Lastly, we need to develop a system that internalizes wise decision making with ongoing reinforcement of that competence.

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Culture Shock in Generation Y – by A. K. Ward-Bartlett

CULTURE ABROAD

Five days ago, I was on the other side of the globe. Exhausted from twelve weeks of attempting to keep up with this fast-paced Mecca of the international business world, I was still not ready to extract myself from the extrovert’s haven that is Shanghai. This is the land of business cards and alcohol, where the networking maniacs of the West flock to jump into the Eastern financial “boom”, assuming that the “bust” is nowhere in sight. For one brief summer, I was a part of this cultural mish-mash, ecstatic to surround myself with the expats, entrepreneurs, and “students of life” that are so enthusiastic to be exposed to the challenges of living in such a foreign, yet increasingly Westernized, environment. Being a student of psychology, the best way for me to summarize my experience in China is to describe the mental processes I used to adapt. Looking back on my little adventure, I can easily identify the points at which I hit the various stages of Culture Shock, and it is through this cycle that I feel others can catch a better glimpse of my path of growth.

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Global Leadership: Five Steps to Calibrating your Cultural Compass — by Dr. Richard Griffith

Global Leadership today: The modern workplace brims with activity as people dart from meeting to meeting. Sometimes our communication is too brief. At times our messages are not well thought out. Even when the communication is crystal clear, the message can get lost in a wave of workload. But because our organizations tend to rely on best practices, people have a common frame-of-reference when there are misunderstandings. Best practices are a common denominator that allow us to understand and predict behavior, and serve as “true north” as we navigate the complexity of modern organizational life.
As organizations expand internationally and multi-cultural communications between employees, vendors, suppliers, and customers become more frequent, we are finding that the common denominator of best practices begins to unravel. And once we can no longer fall back on best practices, our inner compass can go haywire.

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When Bias Comes Knocking – by Terry Howard

During my highly visible role as diversity and inclusion director at two Fortune 500 companies, I wrote internal articles, often when bias was a factor, read by people across the globe. I also had to make difficult decisions, sometimes with potentially significant financial consequences, for the organization. Following is a major decision I made and the national fallout in one company. That’s followed by a few responses I received in response to internal articles I wrote. Note that topics of sexual orientation or Islam/Muslims seemed to generate these messages to me:

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Find your “where”: where they care about diversity – by Rose Opengart

Chart your own professional future. Because where you work can make all the difference in the world in your job satisfaction. Why not? Now is the right time. Unemployment is low and there is a labor shortage, so you have choices in jobs!

This means that you should act with purpose in choosing where you work. Figure out what is important to you and then, while interviewing, ask questions that help you learn about the company and if it is a place where your needs and values will be met. If diversity is a critical value for you, it should be as well for the organization at which you work. How can you determine how important diversity is to an organization just from an interview? You will want a sense of this before deciding whether or not to accept an offer of employment. You can acquire this information during an interview by asking questions like the following, observing, and listening.

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What Should an Aspiring Leader Know? — by Deborah Levine

Here’s what teenage leaders-in-training had to say when asked what a young leader should know. The words of wisdom come from high school and middle school students participating in the American Diversity Report Youth Global Leadership Class. Enjoy their  timeless advice and then read what leadership experts said about preparing the upcoming generation of leaders.

Recognizing Workplace Harassment Beyond #MeToo – by David Grinberg

When most people hear about workplace harassment it’s likely to be sexual harassment, especially in today’s #MeToo era. But sexual harassment is just one of multiple unlawful bases of harassment in the employment context.

More than just sexual harassment…

Other forms of job harassment usually don’t get the same amount of national media attention, unless the case is particularly egregious — such as racial harassment involving a hangman’s noose, KKK graffiti or the N-word.

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Sexual Harassment on the Road – by Terry Howard

“Oh, oh…traveling alone on business…with her!”

Another day, another sexual harassment complaint against a high profile man. Will all this result in a chilling effect on the organization in which some men in power will be reluctant to hire or promote women? Will women and men – men in particular – find themselves now reluctant to travel on business with women? With these questions in mind, I decided to repost an article I wrote a while back about questions from  one of my  listening tours:

“Terry, tell me what concerns many men the most when traveling alone with a single woman on company business. How do men of Muslim or Pakistani or Saudi backgrounds deal with this issue from a cultural or religious perspective? What advice would you offer women and men who may have concerns about this?”
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Harrity Pledge and D&I Challenge – by Mauricio Velásquez

An Interview with John Harrity, Managing Partner, Harrity & Harrity, LLP

At a recent Association of Legal Administrators, Washington, DC Chapter meeting – John Harrity, Managing Partner and Diversity Partner of Harrity & Harrity was on a panel and presenting his firm’s Diversity and Inclusion Journey.  Harrity and Harrity, LLP is an Intellectual Property Firm boutique based in Fairfax, VA, experiencing high growth.  He explained their commitment to Diversity and Inclusion (D&I) and said, “We believe that the ‘practice of law’ is advanced by a more diverse legal team – with diversity of background, upbringing, education, and perspective comes quality legal innovation.  At Harrity & Harrity, we are committed to The Harrity Rule, a supercharged version of the Rooney Rule that shows our firm’s commitment to D&I is not window dressing or smoke and mirrors.”

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